BalsamWest is an average-sized internet service provider in the United States, serving 1 state or territory: North Carolina. Learn more about BalsamWest's coverage and availability on this page.
Can I get BalsamWest internet in my area?
The easiest way to find out is to click the link below.
You may enter your zip code to check local availability or view the map below before contacting BalsamWest.
BalsamWest Availability Map

Any Internet Availability
On the map you can see BalsamWest's coverage area in the United States. Areas in green are most likely to have coverage, where some homes in yellow to red areas may not have coverage.
The table below shows coverage and average maximum speeds by state.
| State | Availaiblity | Average Best Speed |
|---|---|---|
| North Carolina | 0.32% | 266 Mbps |
How fast is BalsamWest's internet?

Internet Download Speed
The map above shows average maximum speeds by area. Overall, BalsamWest internet speeds are adequate for most homes.
Download speeds (the speed at which you receive files and streaming video) range from 10 to 1,000 Mbps. The average customer has access to plans with download speeds up to 266 Mbps. This puts BalsamWest in the 36th percentile versus other ISPs for download speeds, meaning speeds are somewhat slower than the average provider in the US.
Upload speeds (the speed you can send files and video to others) range from a low of 1.0 Mbps to a high of 500 Mbps. The average is 128 Mbps, placing BalsamWest in the 39th percentile for internet provider upload speeds, which is a little lacking for a modern household.
What broadband services does BalsamWest offer?
Across the country BalsamWest offers fixed wireless and fiber internet service. The table below shows which types of service BalsamWest offers and the average maximum speed for each service type. “Coverage” is the percent of BalsamWest customers who can get that type of service.
Technology |
Coverage |
Average Best Speed |
|---|---|---|
Fiber |
25.14% |
1,000 Mbps |
Fixed Wireless |
87.58% |
19 Mbps |
Where is BalsamWest Fiber Available?

Fiber Internet Speed
The BalsamWest fiber availability map shows where fiber has been made available to customers. If you can get fiber, it is usually the best option for most people due to fast speeds and low lag. Fiber is available within 25.14% of BalsamWest's coverage footprint, and the average speed for fiber is 1,000 Mbps download and 500 Mbps upload.
Where is BalsamWest Fixed Wireless Available?

Fixed Wireless Internet Speed Key
Fixed wireless The BalsamWest Fixed Wireless availability map shows where Fixed Wireless has been made available to customers. Fixed Wireless is available within 87.58% of BalsamWest's coverage footprint, and the average speed for Fixed Wireless is 19 Mbps down and 3.4 Mbps up.
Can I get BalsamWest TV Service?
Probably. Most fiber optic and cable companies are able to offer some kind of TV service. In either case, you can also get BalsamWest internet and satellite TV.
What cities and zips does BalsamWest serve?
With coverage in 32 cities and 19 zip codes, only the largest are listed below:
City |
Availability |
Average Best Speed |
|---|---|---|
| Franklin, NC | 39.23% | 250 Mbps |
| Bryson City, NC | 83.97% | 20 Mbps |
| Whittier, NC | 73.88% | 78 Mbps |
| Sylva, NC | 16.60% | 741 Mbps |
| Robbinsville, NC | 40.04% | 209 Mbps |
| Cashiers, NC | 57.28% | 1,000 Mbps |
| Cherokee, NC | 15.48% | 396 Mbps |
| Otto, NC | 30.58% | 676 Mbps |
| Almond, NC | 85.92% | 20 Mbps |
| Ellijay, NC | 99.67% | 10 Mbps |
| Andrews, NC | 12.86% | 10 Mbps |
| Highlands, NC | 11.52% | 1,000 Mbps |
| Rhodo, NC | 33.48% | 10 Mbps |
| Stiles, NC | 100.00% | 10 Mbps |
| Leatherman, NC | 80.26% | 25 Mbps |
| Webster, NC | 37.98% | 1,000 Mbps |
| Cullowhee, NC | 1.49% | 1,000 Mbps |
| Scaly Mountain, NC | 17.34% | 1,000 Mbps |
| Milltown, NC | 14.43% | 10 Mbps |
| Santeetlah, NC | 28.92% | 24 Mbps |
| Glenville, NC | 11.84% | 1,000 Mbps |
| Sapphire, NC | 6.95% | 1,000 Mbps |
| Needmore, NC | 78.81% | 10 Mbps |
| Topton, NC | 19.83% | 1,000 Mbps |
| Ela, NC | 100.00% | 23 Mbps |
| Marble, NC | 1.48% | 10 Mbps |
| Balsam, NC | 6.02% | 1,000 Mbps |
| Erastus, NC | 13.52% | 1,000 Mbps |
| Murphy, NC | 0.10% | 1,000 Mbps |
| Waynesville, NC | 0.04% | 1,000 Mbps |
| Wolf Mountain, NC | 2.61% | 1,000 Mbps |
| Hayesville, NC | 0.09% | 1,000 Mbps |
Zip |
Availability |
Average Best Speed |
| 28734, NC | 42.69% | 299 Mbps |
| 28713, NC | 84.46% | 20 Mbps |
| 28789, NC | 70.55% | 79 Mbps |
| 28771, NC | 35.21% | 171 Mbps |
| 28779, NC | 11.36% | 680 Mbps |
| 28719, NC | 12.68% | 396 Mbps |
| 28901, NC | 18.17% | 10 Mbps |
| 28717, NC | 53.13% | 1,000 Mbps |
| 28741, NC | 17.46% | 1,000 Mbps |
| 28763, NC | 20.38% | 443 Mbps |
| 28702, NC | 64.73% | 10 Mbps |
| 28723, NC | 1.71% | 1,000 Mbps |
| 28736, NC | 12.10% | 1,000 Mbps |
| 28774, NC | 6.62% | 1,000 Mbps |
| 28781, NC | 10.89% | 1,000 Mbps |
| 28775, NC | 10.95% | 1,000 Mbps |
| 28906, NC | 0.09% | 1,000 Mbps |
| 28786, NC | 0.04% | 1,000 Mbps |
| 28904, NC | 0.08% | 1,000 Mbps |