Neptuno is a large internet service provider in the United States, serving 1 state or territory: Puerto Rico. Learn more about Neptuno’s coverage and availability on this page.
Can I get Neptuno internet in my area?
The easiest way to find out is to click the link below.
You may enter your zip code to check local availability or view the map below before contacting Neptuno.
Neptuno Availability Map
Any Internet Availability
On the map you can see Neptuno’s coverage area in the United States. Areas in green are most likely to have coverage, where some homes in yellow to red areas may not have coverage.
The table below shows coverage and average maximum speeds by state.
| State | Availaiblity | Average Best Speed |
|---|---|---|
| Puerto Rico | 93.13% | 467 Mbps |
How fast is Neptuno’s internet?
Internet Download Speed
The map above shows average maximum speeds by area. Overall, Neptuno internet speeds are adequate for most homes.
Download speeds (the speed at which you receive files and streaming video) range from 100 to 1,000 Mbps. The average customer has access to plans with download speeds up to 467 Mbps. This puts Neptuno in the 42nd percentile versus other ISPs for download speeds, meaning speeds are on par with the average provider in the US.
Upload speeds (the speed you can send files and video to others) range from a low of 25 Mbps to a high of 1,000 Mbps. The average is 142 Mbps, placing Neptuno in the 37th percentile for internet provider upload speeds, which is a little lacking for a modern household.
What broadband services does Neptuno offer?
Across the country Neptuno offers fixed wireless and fiber internet service. The table below shows which types of service Neptuno offers and the average maximum speed for each service type. “Coverage” is the percent of Neptuno customers who can get that type of service.
Technology |
Coverage |
Average Best Speed |
|---|---|---|
Fiber |
0.67% |
1,000 Mbps |
Fixed Wireless |
100.00% |
466 Mbps |
Where is Neptuno Fiber Available?
Fiber Internet Speed
The Neptuno fiber availability map shows where fiber has been made available to customers. If you can get fiber, it is usually the best option for most people due to fast speeds and low lag. Fiber is available within 0.67% of Neptuno’s coverage footprint, and the average speed for fiber is 1,000 Mbps download and 1,000 Mbps upload.
Where is Neptuno Fixed Wireless Available?
Fixed Wireless Internet Speed Key
Fixed wireless The Neptuno Fixed Wireless availability map shows where Fixed Wireless has been made available to customers. Fixed Wireless is available within 100.00% of Neptuno’s coverage footprint, and the average speed for Fixed Wireless is 466 Mbps down and 137 Mbps up.
Can I get Neptuno TV Service?
Probably. Most fiber optic and cable companies are able to offer some kind of TV service. In either case, you can also get Neptuno internet and satellite TV.
What cities and zips does Neptuno serve?
With coverage in 128 cities and 133 zip codes, only the largest are listed below:
City |
Availability |
Average Best Speed |
|---|---|---|
| San Juan, PR | 99.67% | 352 Mbps |
| Bayamon, PR | 99.37% | 685 Mbps |
| Carolina, PR | 99.75% | 568 Mbps |
| Ponce, PR | 88.64% | 467 Mbps |
| Caguas, PR | 97.85% | 524 Mbps |
| Guaynabo, PR | 98.21% | 646 Mbps |
| Trujillo Alto, PR | 98.29% | 306 Mbps |
| Mayaguez, PR | 96.56% | 537 Mbps |
| Toa Baja, PR | 99.67% | 211 Mbps |
| Arecibo, PR | 94.10% | 100 Mbps |
| Canovanas, PR | 92.64% | 458 Mbps |
| Toa Alta, PR | 99.56% | 565 Mbps |
| Rio Grande, PR | 91.40% | 207 Mbps |
| Vega Baja, PR | 99.18% | 574 Mbps |
| Dorado, PR | 99.20% | 489 Mbps |
| Aguadilla, PR | 97.20% | 347 Mbps |
| Las Piedras, PR | 98.74% | 220 Mbps |
| Gurabo, PR | 98.76% | 461 Mbps |
| Juncos, PR | 99.79% | 724 Mbps |
| Moca, PR | 95.79% | 386 Mbps |
| Cabo Rojo, PR | 98.47% | 441 Mbps |
| Isabela, PR | 95.76% | 755 Mbps |
| Patillas, PR | 89.61% | 836 Mbps |
| San Sebastian, PR | 97.61% | 615 Mbps |
| Corozal, PR | 95.14% | 529 Mbps |
| Aguada, PR | 97.47% | 695 Mbps |
| San Lorenzo, PR | 83.81% | 403 Mbps |
| Quebradillas, PR | 88.54% | 517 Mbps |
| Cayey, PR | 94.97% | 641 Mbps |
| Humacao, PR | 97.22% | 407 Mbps |
| Puerto Real, PR | 93.68% | 367 Mbps |
| Lares, PR | 90.61% | 106 Mbps |
| Barranquitas, PR | 97.19% | 422 Mbps |
| Anasco, PR | 94.83% | 604 Mbps |
| Naranjito, PR | 88.00% | 288 Mbps |
| Vega Alta, PR | 90.32% | 290 Mbps |
| Catano, PR | 99.83% | 285 Mbps |
| Hatillo, PR | 89.10% | 101 Mbps |
| Hormigueros, PR | 95.28% | 241 Mbps |
| Yabucoa, PR | 79.92% | 109 Mbps |
| Camuy, PR | 95.13% | 671 Mbps |
| Palomas, PR | 88.66% | 940 Mbps |
| Villalba, PR | 75.65% | 494 Mbps |
| San Jose, PR | 98.51% | 231 Mbps |
| Boquillas, PR | 90.61% | 533 Mbps |
| Morovis, PR | 94.80% | 172 Mbps |
| Nogueras, PR | 93.52% | 362 Mbps |
| Orocovis, PR | 88.88% | 835 Mbps |
| Asomante, PR | 98.45% | 603 Mbps |
| Coamo, PR | 90.36% | 655 Mbps |
| Comerio, PR | 91.03% | 454 Mbps |
| Lajas, PR | 87.87% | 880 Mbps |
| Sabana Grande, PR | 75.75% | 792 Mbps |
| Mercedita, PR | 99.59% | 479 Mbps |
| Las Carolinas, PR | 99.05% | 250 Mbps |
| Barceloneta, PR | 91.16% | 526 Mbps |
| Utuado, PR | 82.40% | 108 Mbps |
| Aguas Buenas, PR | 95.56% | 210 Mbps |
| Salinas, PR | 80.18% | 689 Mbps |
| Punta Santiago, PR | 99.37% | 354 Mbps |
| San Antonio, PR | 97.17% | 100 Mbps |
| Ceiba, PR | 92.93% | 717 Mbps |
| Pitahaya, PR | 93.49% | 724 Mbps |
| Ciales, PR | 75.04% | 776 Mbps |
| Luquillo, PR | 90.92% | 673 Mbps |
| Penuelas, PR | 96.72% | 946 Mbps |
| San German, PR | 95.22% | 490 Mbps |
| Camarones, PR | 99.24% | 100 Mbps |
| Cidra, PR | 92.05% | 352 Mbps |
| Stella Rincon, PR | 88.90% | 137 Mbps |
| Naguabo, PR | 85.66% | 365 Mbps |
| Jayuya, PR | 76.10% | 977 Mbps |
| Adjuntas, PR | 87.48% | 587 Mbps |
| Rosario, PR | 86.36% | 231 Mbps |
| Los Panes, PR | 99.07% | 100 Mbps |
| Garrochales, PR | 81.83% | 299 Mbps |
| Las Marias, PR | 83.72% | 820 Mbps |
| Coto Laurel, PR | 80.55% | 346 Mbps |
| Juana Diaz, PR | 97.59% | 742 Mbps |
| Los Llanos, PR | 83.07% | 569 Mbps |
| Yauco, PR | 81.17% | 704 Mbps |
| Santa Isabel, PR | 99.64% | 611 Mbps |
| Tres Hermanos, PR | 91.92% | 100 Mbps |
| Maunabo, PR | 87.48% | 557 Mbps |
| Manati, PR | 94.45% | 450 Mbps |
| Aibonito, PR | 95.31% | 651 Mbps |
| Macana, PR | 91.85% | 914 Mbps |
| La Cumbre, PR | 99.29% | 112 Mbps |
| Hacienda San Jose, PR | 96.45% | 138 Mbps |
| Angeles, PR | 62.99% | 100 Mbps |
| Palmer, PR | 93.46% | 307 Mbps |
| Florida, PR | 58.14% | 865 Mbps |
| Guayanilla, PR | 90.80% | 856 Mbps |
| La Trocha, PR | 86.51% | 354 Mbps |
| Bayamon Gardens, PR | 100.00% | 206 Mbps |
| Paso Seco, PR | 79.19% | 219 Mbps |
| La Plata, PR | 75.36% | 295 Mbps |
| Guanica, PR | 66.90% | 183 Mbps |
| Boqueron, PR | 96.35% | 100 Mbps |
| Rio Blanco, PR | 98.62% | 757 Mbps |
| St. Just, PR | 99.70% | 511 Mbps |
| Castaner, PR | 79.75% | 100 Mbps |
| Guayama, PR | 84.29% | 657 Mbps |
| Loiza, PR | 79.60% | 351 Mbps |
| Sabana Hoyos, PR | 38.33% | 100 Mbps |
| Aguirre, PR | 56.24% | 125 Mbps |
| Vieques, PR | 99.29% | 958 Mbps |
| Bajadero, PR | 61.87% | 100 Mbps |
| Santa Maria, PR | 98.50% | 965 Mbps |
| Duque, PR | 82.99% | 309 Mbps |
| Magas Arriba, PR | 94.71% | 822 Mbps |
| Playa Cortada, PR | 97.99% | 810 Mbps |
| Maricao, PR | 59.29% | 695 Mbps |
| Sabana Seca, PR | 100.00% | 656 Mbps |
| Montebello, PR | 46.16% | 662 Mbps |
| Levittown, PR | 98.91% | 100 Mbps |
| Hato Viejo, PR | 31.09% | 100 Mbps |
| Culebra, PR | 98.88% | 1,000 Mbps |
| Arroyo, PR | 83.14% | 702 Mbps |
| Ensenada, PR | 29.74% | 100 Mbps |
| Yaurel, PR | 26.79% | 488 Mbps |
| San Francisco, PR | 32.39% | 100 Mbps |
| Fort Buchanan, PR | 87.22% | 673 Mbps |
| Fajardo, PR | 66.47% | 100 Mbps |
| Esperanza, PR | 94.74% | 1,000 Mbps |
| Los Prados, PR | 100.00% | 295 Mbps |
| Roosevelt Roads Naval Station, PR | 47.54% | 348 Mbps |
| Puerto Nuevo, PR | 40.00% | 1,000 Mbps |
Zip |
Availability |
Average Best Speed |
| 00926, PR | 99.84% | 392 Mbps |
| 00725, PR | 97.37% | 475 Mbps |
| 00949, PR | 99.60% | 233 Mbps |
| 00953, PR | 99.42% | 551 Mbps |
| 00956, PR | 97.40% | 563 Mbps |
| 00987, PR | 99.34% | 359 Mbps |
| 00976, PR | 98.25% | 365 Mbps |
| 00693, PR | 96.89% | 511 Mbps |
| 00924, PR | 100.00% | 311 Mbps |
| 00612, PR | 88.81% | 100 Mbps |
| 00729, PR | 95.19% | 494 Mbps |
| 00727, PR | 98.73% | 447 Mbps |
| 00603, PR | 97.53% | 341 Mbps |
| 00959, PR | 99.69% | 606 Mbps |
| 00957, PR | 99.91% | 908 Mbps |
| 00791, PR | 96.25% | 380 Mbps |
| 00745, PR | 93.49% | 133 Mbps |
| 00680, PR | 92.53% | 583 Mbps |
| 00778, PR | 99.41% | 438 Mbps |
| 00736, PR | 90.71% | 534 Mbps |
| 00795, PR | 94.89% | 543 Mbps |
| 00662, PR | 96.50% | 693 Mbps |
| 00623, PR | 98.99% | 455 Mbps |
| 00777, PR | 99.08% | 708 Mbps |
| 00685, PR | 94.61% | 555 Mbps |
| 00969, PR | 99.64% | 815 Mbps |
| 00771, PR | 98.67% | 240 Mbps |
| 00739, PR | 97.62% | 275 Mbps |
| 00646, PR | 98.42% | 328 Mbps |
| 00676, PR | 93.87% | 419 Mbps |
| 00602, PR | 97.01% | 637 Mbps |
| 00674, PR | 85.85% | 487 Mbps |
| 00983, PR | 99.92% | 783 Mbps |
| 00971, PR | 99.47% | 333 Mbps |
| 00783, PR | 96.01% | 558 Mbps |
| 00985, PR | 99.89% | 749 Mbps |
| 00921, PR | 99.92% | 489 Mbps |
| 00784, PR | 92.59% | 764 Mbps |
| 00728, PR | 81.95% | 253 Mbps |
| 00754, PR | 81.44% | 382 Mbps |
| 00692, PR | 92.31% | 490 Mbps |
| 00698, PR | 88.67% | 876 Mbps |
| 00659, PR | 76.01% | 101 Mbps |
| 00794, PR | 97.45% | 498 Mbps |
| 00961, PR | 99.84% | 695 Mbps |
| 00769, PR | 84.86% | 605 Mbps |
| 00716, PR | 99.76% | 365 Mbps |
| 00627, PR | 91.46% | 545 Mbps |
| 00683, PR | 94.51% | 364 Mbps |
| 00719, PR | 91.92% | 262 Mbps |
| 00730, PR | 95.15% | 590 Mbps |
| 00682, PR | 97.06% | 409 Mbps |
| 00738, PR | 90.37% | 368 Mbps |
| 00687, PR | 91.07% | 178 Mbps |
| 00610, PR | 94.22% | 570 Mbps |
| 00915, PR | 99.70% | 286 Mbps |
| 00678, PR | 90.82% | 586 Mbps |
| 00767, PR | 80.51% | 108 Mbps |
| 00923, PR | 99.80% | 124 Mbps |
| 00669, PR | 87.98% | 100 Mbps |
| 00703, PR | 93.99% | 219 Mbps |
| 00705, PR | 93.71% | 646 Mbps |
| 00641, PR | 81.93% | 128 Mbps |
| 00718, PR | 91.68% | 561 Mbps |
| 00757, PR | 98.96% | 491 Mbps |
| 00617, PR | 90.97% | 534 Mbps |
| 00624, PR | 90.85% | 926 Mbps |
| 00720, PR | 84.93% | 832 Mbps |
| 00667, PR | 77.98% | 846 Mbps |
| 00751, PR | 92.34% | 615 Mbps |
| 00966, PR | 99.42% | 637 Mbps |
| 00918, PR | 100.00% | 561 Mbps |
| 00962, PR | 99.91% | 209 Mbps |
| 00917, PR | 99.86% | 143 Mbps |
| 00907, PR | 99.76% | 295 Mbps |
| 00637, PR | 71.02% | 820 Mbps |
| 00766, PR | 73.52% | 587 Mbps |
| 00773, PR | 91.59% | 636 Mbps |
| 00782, PR | 88.84% | 498 Mbps |
| 00660, PR | 95.43% | 152 Mbps |
| 00656, PR | 84.63% | 856 Mbps |
| 00920, PR | 99.32% | 846 Mbps |
| 00979, PR | 98.95% | 103 Mbps |
| 00714, PR | 86.35% | 725 Mbps |
| 00601, PR | 88.41% | 517 Mbps |
| 00927, PR | 99.90% | 274 Mbps |
| 00677, PR | 88.35% | 102 Mbps |
| 00717, PR | 98.25% | 930 Mbps |
| 00982, PR | 99.93% | 855 Mbps |
| 00772, PR | 74.87% | 486 Mbps |
| 00780, PR | 86.52% | 430 Mbps |
| 00664, PR | 84.52% | 979 Mbps |
| 00735, PR | 96.25% | 763 Mbps |
| 00638, PR | 63.74% | 958 Mbps |
| 00723, PR | 67.04% | 803 Mbps |
| 00707, PR | 88.81% | 568 Mbps |
| 00616, PR | 81.91% | 100 Mbps |
| 00650, PR | 61.38% | 835 Mbps |
| 00653, PR | 85.58% | 300 Mbps |
| 00952, PR | 100.00% | 227 Mbps |
| 00765, PR | 98.58% | 964 Mbps |
| 00622, PR | 96.55% | 100 Mbps |
| 00670, PR | 82.75% | 911 Mbps |
| 00909, PR | 99.50% | 115 Mbps |
| 00690, PR | 98.72% | 100 Mbps |
| 00911, PR | 99.81% | 119 Mbps |
| 00913, PR | 100.00% | 131 Mbps |
| 00731, PR | 49.46% | 326 Mbps |
| 00901, PR | 96.87% | 121 Mbps |
| 00965, PR | 99.53% | 116 Mbps |
| 00925, PR | 93.57% | 160 Mbps |
| 00726, PR | 99.75% | 924 Mbps |
| 00688, PR | 37.07% | 250 Mbps |
| 00912, PR | 98.74% | 143 Mbps |
| 00968, PR | 79.50% | 770 Mbps |
| 00652, PR | 87.71% | 100 Mbps |
| 00715, PR | 98.35% | 174 Mbps |
| 00741, PR | 96.17% | 100 Mbps |
| 00606, PR | 67.21% | 673 Mbps |
| 00631, PR | 92.82% | 100 Mbps |
| 00704, PR | 32.52% | 100 Mbps |
| 00963, PR | 100.00% | 100 Mbps |
| 00647, PR | 46.85% | 100 Mbps |
| 00960, PR | 100.00% | 100 Mbps |
| 00775, PR | 98.88% | 1,000 Mbps |
| 00740, PR | 96.81% | 100 Mbps |
| 00906, PR | 100.00% | 104 Mbps |
| 00792, PR | 91.52% | 134 Mbps |
| 00604, PR | 97.86% | 100 Mbps |
| 00694, PR | 100.00% | 100 Mbps |
| 00951, PR | 100.00% | 150 Mbps |
| 00934, PR | 17.89% | 100 Mbps |
| 00614, PR | 100.00% | 100 Mbps |