In Downtown Hilo there are 5 residential internet providers covering 99.39% of the neighborhood. The average home can get speeds up to 2,274 Mbps. Note that we may have a financial relationship with some of the providers below. This does not influence rankings, and helps us provide high-quality detailed information for free.
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5 Internet Service Providers in Downtown Hilo
Data updated 11/14/2025, based on FCC data from 12/31/2024. This is the most current data available as of .
To avoid wasting your time, providers with less than 1% coverage in Downtown Hilo are not shown.
Downtown Hilo Satellite TV & Internet Providers
DISH Satellite TV
DIRECTV Satellite TV
Not sure whether to choose Dish or DIRECTV? For most people most of the time we recommend DISH. But click here to learn more.
Viasat Satellite Internet
Availability maps for all providers in Downtown Hilo
Using the dropdown below, please select a provider. Green indicates nearly all homes have service, red indicates few homes have service, and blank indicates no service.
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Internet service is available in 99.39% of Downtown Hilo. Using our interactive availability map, you can compare service areas for different providers, we include fiber, cable, DSL, or fixed wireless internet service for all providers who offer it. You will notice that some providers might be listed multiple times for each service. If you find no providers cover the location you're looking at, you can opt for satellite service. The most widely available provider is Hawaiian Telcom. Now you can call companies in Downtown Hilo with more confidence that they might be available.
How fast are internet speeds in Downtown Hilo?
The map below shows maximum internet speeds by area in Downtown Hilo.
Internet Speed Key
The average Downtown Hilo home can get up to 2,274 Mbps on their internet plan. For most people, the fastest download speed in the neighborhood is 2,850 Mbps, which 69.69% of residents can get. Some homes and apartments do not have access to these speeds. On the slower end, for example, 2.57% of homes can only purchase plans up to 100 Mbps. See the internet provider details below for info about their speed and coverage in Downtown Hilo.
Internet speeds tend to be faster in the north parts of Downtown Hilo, and slower in the southwest areas of the neighborhood.
What type of internet should I choose in Downtown Hilo?
The fastest internet for you may vary based on where in Downtown Hilo you live. If speed is your main concern, fiber will be the fastest internet in the neighborhood.
- Fiber is the fastest internet type for 69.69% of Downtown Hilo homes.
- Cable is fastest for 27.13% of the neighborhood.
- DSL is fastest for less than 1%.
- Fixed wireless is fastest for 2.57%.
- Satellite internet may be the only option for less than 1% of Downtown Hilo homes.
Internet Market Health in Downtown Hilo
Internet Competition Key
The map shows how competitive the Downtown Hilo internet service market is. Areas in green have more alternatives, areas in yellow have a few choices, and areas in red may have only one provider. More competition usually means faster speeds and better prices for you, the customer.
Below are quick facts on internet competition and market health in Downtown Hilo based on what connections the average home has availabile:
- Average number of internet service providers to a home: 3.6 (very unhealthy)
- Average types of service (fiber, cable, DSL, etc): 3.6 (healthy)
- Average providers with broadband (25 Mbps+) speeds: 3.1 (very unhealthy)
Overall, competition is very unhealthy.
Downtown Hilo internet customers have the ability to buy internet service from 2 to 4 different providers, depending on where they live. For different types of service, Downtown Hilo homes have between 2 and 4 options. The type(s) of service available are dsl, fixed wireless, cable, and fiber, though these may vary depending on the region within the neighborhood.
When it comes to broadband download speeds faster than 25 Mbps, the situation is worse. Downtown Hilo internet customers who want faster speeds have between 1 and 4 choices of companies offering speeds up to or over 25 Mbps.
More internet companies with faster speeds means fewer monopolies and better prices for customers. In promoting a free market for internet, Downtown Hilo badly needs improvement.
TV & Internet Providers in Depth
Below you'll find which TV and internet providers offer service in Downtown Hilo, along with details on where in Downtown Hilo and at what speeds.
Hawaiian Telcom DSL in Downtown Hilo, Hilo, HI
Hawaiian Telcom DSL coverage
About 98.58%, or 3,412 people, have Hawaiian Telcom DSL internet available to them in the neighborhood. The company covers the entire Downtown Hilo area. Hawaiian Telcom is a large internet service provider internet service providers in the US, with internet service available in most of Downtown Hilo.
Hawaiian Telcom DSL download speeds
Hawaiian Telcom is the slowest when comparing download speeds to all other internet providers in Downtown Hilo. Versus other DSL providers in the area, Hawaiian Telcom DSL is the fastest. There are 2 different maximum speeds throughout Downtown Hilo. The fastest plan anyone in Downtown Hilo can order from Hawaiian Telcom goes up to 25 Mbps, the slowest package only goes up to 10 Mbps, and the neighborhood-wide average maximum speed for Downtown Hilo customers is up to 17 Mbps.
Show all download speeds
- 43.9% up to 25.0 Mbps
- 56.1% up to 10.0 Mbps
Hawaiian Telcom DSL upload speeds
In Downtown Hilo download speeds tend to be faster than than upload speeds for Hawaiian Telcom DSL. Compared to other ISPs, Hawaiian Telcom is the slowest where upload speeds are concerned, and the fastest compared to other Downtown Hilo DSL providers. Hawaiian Telcom offers 2 different upload speeds across the neighborhood, so your internet plan's upload speed may vary by neighborhood . The fastest upload speed available to anyone from this ISP in Downtown Hilo is up to 3.0 Mbps. Some customers have slower plan choices, which only go up to 1.0 Mbps. On average, Hawaiian Telcom customers can get speeds up to 1.9 Mbps.
Show all upload speeds
- 43.9% up to 3.0 Mbps
- 56.1% up to 1.0 Mbps
Spectrum Cable in Downtown Hilo, Hilo, HI
Spectrum cable coverage
About 96.82%, or 3,351 people, have Spectrum cable internet available to them in the neighborhood. The company covers the entire Downtown Hilo area. Spectrum is one of the largest internet service providers internet service providers in the US, with internet service available in most of Downtown Hilo.
Spectrum cable download speeds
Spectrum is average when comparing download speeds to all other internet providers in Downtown Hilo. Versus other cable providers in the area, Spectrum cable is the fastest. There are no different maximum speeds throughout Downtown Hilo. The fastest plan anyone in Downtown Hilo can order from Spectrum goes up to 1,000 Mbps, and all Downtown Hilo customers can get this speed.
Show all download speeds
- 100.0% up to 1,000.0 Mbps
Spectrum cable upload speeds
In Downtown Hilo download speeds tend to be faster than than upload speeds for Spectrum cable. Compared to other ISPs, Spectrum is below average where upload speeds are concerned, and the fastest compared to other Downtown Hilo cable providers. Spectrum offers no different upload speeds across the neighborhood. The fastest upload speed available to anyone from this ISP in Downtown Hilo is up to 35 Mbps, which is available to everyone covered.
Show all upload speeds
- 100.0% up to 35.0 Mbps
Hawaiian Telcom Fiber in Downtown Hilo, Hilo, HI
Hawaiian Telcom fiber coverage
About 69.69%, or 2,412 people, have Hawaiian Telcom fiber internet available to them in the neighborhood. The company covers the entire Downtown Hilo area. Hawaiian Telcom is a large internet service provider internet service providers in the US, with internet service available in much of Downtown Hilo.
Hawaiian Telcom fiber download speeds
Hawaiian Telcom is the fastest when comparing download speeds to all other internet providers in Downtown Hilo. Versus other fiber providers in the area, Hawaiian Telcom fiber is the fastest. There are no different maximum speeds throughout Downtown Hilo. The fastest plan anyone in Downtown Hilo can order from Hawaiian Telcom goes up to 2,850 Mbps, and all Downtown Hilo customers can get this speed.
Show all download speeds
- 100.0% up to 2,850.0 Mbps
Hawaiian Telcom fiber upload speeds
In Downtown Hilo download speeds tend to be equal to than upload speeds for Hawaiian Telcom fiber. Compared to other ISPs, Hawaiian Telcom is the fastest where upload speeds are concerned, and the fastest compared to other Downtown Hilo fiber providers. Hawaiian Telcom offers no different upload speeds across the neighborhood. The fastest upload speed available to anyone from this ISP in Downtown Hilo is up to 2,850 Mbps, which is available to everyone covered.
Show all upload speeds
- 100.0% up to 2,850.0 Mbps
T-Mobile Home Internet Fixed Wireless in Downtown Hilo, Hilo, HI
T-Mobile Home Internet fixed wireless coverage
About 96.85%, or 3,352 people, have T-Mobile Home Internet fixed wireless internet available to them in the neighborhood. The company covers the entire Downtown Hilo area. T-Mobile Home Internet is one of the largest internet service providers internet service providers in the US, with internet service available in most of Downtown Hilo.
T-Mobile Home Internet fixed wireless download speeds
T-Mobile Home Internet is below average when comparing download speeds to all other internet providers in Downtown Hilo. Versus other fixed wireless providers in the area, T-Mobile Home Internet fixed wireless is the fastest. There are 2 different maximum speeds throughout Downtown Hilo. The fastest plan anyone in Downtown Hilo can order from T-Mobile Home Internet goes up to 100 Mbps, the slowest package only goes up to 25 Mbps, and the neighborhood-wide average maximum speed for Downtown Hilo customers is up to 49 Mbps.
Show all download speeds
- 32.2% up to 100.0 Mbps
- 67.8% up to 25.0 Mbps
T-Mobile Home Internet fixed wireless upload speeds
In Downtown Hilo download speeds tend to be faster than than upload speeds for T-Mobile Home Internet fixed wireless. Compared to other ISPs, T-Mobile Home Internet is below average where upload speeds are concerned, and the fastest compared to other Downtown Hilo fixed wireless providers. T-Mobile Home Internet offers 2 different upload speeds across the neighborhood, so your internet plan's upload speed may vary by neighborhood . The fastest upload speed available to anyone from this ISP in Downtown Hilo is up to 20 Mbps. Some customers have slower plan choices, which only go up to 3.0 Mbps. On average, T-Mobile Home Internet customers can get speeds up to 8.5 Mbps.
Show all upload speeds
- 32.2% up to 20.0 Mbps
- 67.8% up to 3.0 Mbps
Downtown Hilo Internet by Area
This information is most helpful to those looking for homes or considering moving to Downtown Hilo or any of the areas nearby.
How does internet in Downtown Hilo compare to the rest of Hilo?
Internet speeds in Downtown Hilo are slower versus the average speeds in Hilo: 2,602 Mbps in Hilo versus 2,274 Mbps in the neighborhood. The city has similar internet availability compared to the neighborhood. Average internet coverage in Hilo is 97.65% versus 99.39% in Downtown Hilo.
What zip codes have widespread internet?
Internet coverage varies by zip code and neighborhood. Some examples in or around Downtown Hilo are shown below. You can enter any zip code here to see TV and internet providers by zip code.
What does internet service look like in other neighborhoods?
Below are neighborhoods nearby and with similar populations. This comparison can be useful if living somewhere with fast internet is important to you.
Nearby Neighborhoods
- Orchidlands Estates, Keaau, HI: more internet coverage, faster speeds
- Hawaiian Acres, Keaau, HI: less internet coverage, faster speeds
- Kamuela, Waimea, HI: less internet coverage, faster speeds
- Holualoa, Kailua-Kona, HI: more internet coverage, faster speeds
- Kailua Kona, Kailua-Kona, HI: more internet coverage, faster speeds
- Wailea, Kihei, HI: more internet coverage, faster speeds
- Pukalani, Makawao, HI: more internet coverage, faster speeds
- Napili-Honokowai, Lahaina, HI: more internet coverage, slower speeds
- Hawaii Kai, East Honolulu, HI: more internet coverage, faster speeds
- Kuliouou-Kalani Iki, East Honolulu, HI: more internet coverage, faster speeds
Neighborhoods with Similar Populations
- Hollywood, Munster, IN: more internet coverage, slower speeds
- Loch Raven Village, Parkville, MD: more internet coverage, slower speeds
- Altamont, Mountain House, CA: less internet coverage, slower speeds
- Newell, Charlotte, NC: more internet coverage, slower speeds
- Sharon Heights, Menlo Park, CA: more internet coverage, faster speeds
- Meadows, Boynton Beach, FL: more internet coverage, faster speeds
- 4th Ward, Portsmouth, OH: more internet coverage, faster speeds
- Lockmar Estates, Palm Bay, FL: more internet coverage, faster speeds
- Lovisa Farms, Pasco, WA: less internet coverage, slower speeds
- Manhattan Beach, Brooklyn, NY: less internet coverage, faster speeds