In Hilo there are 5 residential internet providers covering 97.65% of the city. The average home can get speeds up to 2,602 Mbps. Note that we may have a financial relationship with some of the providers below. This does not influence rankings, and helps us provide high-quality detailed information for free.
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5 Internet Service Providers in Hilo
Data updated 11/14/2025, based on FCC data from 12/31/2024. This is the most current data available as of .
To avoid wasting your time, providers with less than 1% coverage in Hilo are not shown.
Hilo Satellite TV & Internet Providers
DISH Satellite TV
DIRECTV Satellite TV
Not sure whether to choose Dish or DIRECTV? For most people most of the time we recommend DISH. But click here to learn more.
Viasat Satellite Internet
Availability maps for all providers in Hilo
Using the dropdown below, please select a provider. Green indicates nearly all homes have service, red indicates few homes have service, and blank indicates no service.
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Internet service is available in 97.65% of Hilo. Using our interactive availability map, you can compare service areas for different providers, we include fiber, cable, DSL, or fixed wireless internet service for all providers who offer it. You will notice that some providers might be listed multiple times for each service. If you find no providers cover the location you're looking at, you can opt for satellite service. The most widely available provider is Hawaiian Telcom. Now you can call companies in Hilo with more confidence that they might be available.
How fast are internet speeds in Hilo?
The map below shows maximum internet speeds by area in Hilo.
Internet Speed Key
The average Hilo home can get up to 2,602 Mbps on their internet plan. For most people, the fastest download speed in the city is 2,850 Mbps, which 84.86% of residents can get. Some homes and apartments do not have access to these speeds. On the slower end, for example, less than 1% of homes can only purchase plans up to 10 Mbps. See the internet provider details below for info about their speed and coverage in Hilo.
Internet speeds tend to be faster in the southeast parts of Hilo, and slower in the northeast areas of the city.
What type of internet should I choose in Hilo?
The fastest internet for you may vary based on where in Hilo you live. If speed is your main concern, fiber will be the fastest internet in the city.
- Fiber is the fastest internet type for 84.86% of Hilo homes.
- Cable is fastest for 12.17% of the city.
- DSL is fastest for less than 1%.
- Fixed wireless is fastest for less than 1%.
- Satellite internet may be the only option for 2.35% of Hilo homes.
Internet Market Health in Hilo
Internet Competition Key
The map shows how competitive the Hilo internet service market is. Areas in green have more alternatives, areas in yellow have a few choices, and areas in red may have only one provider. More competition usually means faster speeds and better prices for you, the customer.
Below are quick facts on internet competition and market health in Hilo based on what connections the average home has availabile:
- Average number of internet service providers to a home: 3.6 (unhealthy)
- Average types of service (fiber, cable, DSL, etc): 3.6 (very healthy)
- Average providers with broadband (25 Mbps+) speeds: 3.0 (unhealthy)
Overall, competition is healthy.
Hilo internet customers have the ability to buy internet service from 1 to 4 different providers, depending on where they live. For different types of service, Hilo homes have between 1 and 4 options. The type(s) of service available are cable, fixed wireless, fiber, and dsl, though these may vary depending on the region within the city.
When it comes to broadband download speeds faster than 25 Mbps, the situation is worse. Hilo internet customers who want faster speeds have between 0 and 4 choices of companies offering speeds up to or over 25 Mbps.
More internet companies with faster speeds means fewer monopolies and better prices for customers. In promoting a free market for internet, Hilo is doing better than most.
TV & Internet Providers in Depth
Below you'll find which TV and internet providers offer service in Hilo, along with details on where in Hilo and at what speeds.
Spectrum Cable in Hilo, HI
Spectrum cable coverage
About 96.85%, or 43,107 people, have Spectrum cable internet available to them in the city. The company covers the entire Hilo area. Spectrum is one of the largest internet service providers internet service providers in the US, with internet service available in most of Hilo.
Spectrum cable download speeds
Spectrum is average when comparing download speeds to all other internet providers in Hilo. Versus other cable providers in the area, Spectrum cable is the fastest. There are no different maximum speeds throughout Hilo. The fastest plan anyone in Hilo can order from Spectrum goes up to 1,000 Mbps, and all Hilo customers can get this speed.
Show all download speeds
- 100.0% up to 1,000.0 Mbps
Spectrum cable upload speeds
In Hilo download speeds tend to be faster than than upload speeds for Spectrum cable. Compared to other ISPs, Spectrum is below average where upload speeds are concerned, and the fastest compared to other Hilo cable providers. Spectrum offers no different upload speeds across the city. The fastest upload speed available to anyone from this ISP in Hilo is up to 35 Mbps, which is available to everyone covered.
Show all upload speeds
- 100.0% up to 35.0 Mbps
Hawaiian Telcom Fiber in Hilo, HI
Hawaiian Telcom fiber coverage
About 85.00%, or 37,831 people, have Hawaiian Telcom fiber internet available to them in the city. The company covers the entire Hilo area. Hawaiian Telcom is a large internet service provider internet service providers in the US, with internet service available in much of Hilo.
Hawaiian Telcom fiber download speeds
Hawaiian Telcom is the fastest when comparing download speeds to all other internet providers in Hilo. Versus other fiber providers in the area, Hawaiian Telcom fiber is the fastest. There are 2 different maximum speeds throughout Hilo. The fastest plan anyone in Hilo can order from Hawaiian Telcom goes up to 2,850 Mbps, the slowest package only goes up to 940 Mbps, and the city-wide average maximum speed for Hilo customers is up to 2,847 Mbps.
Show all download speeds
- 99.8% up to 2,850.0 Mbps
- 0.2% up to 940.0 Mbps
Hawaiian Telcom fiber upload speeds
In Hilo download speeds tend to be faster than than upload speeds for Hawaiian Telcom fiber. Compared to other ISPs, Hawaiian Telcom is the fastest where upload speeds are concerned, and the fastest compared to other Hilo fiber providers. Hawaiian Telcom offers 2 different upload speeds across the city, so your internet plan's upload speed may vary by neighborhood . The fastest upload speed available to anyone from this ISP in Hilo is up to 2,850 Mbps. Some customers have slower plan choices, which only go up to 500 Mbps. On average, Hawaiian Telcom customers can get speeds up to 2,846 Mbps.
Show all upload speeds
- 99.8% up to 2,850.0 Mbps
- 0.2% up to 500.0 Mbps
Hawaiian Telcom DSL in Hilo, HI
Hawaiian Telcom DSL coverage
About 80.87%, or 35,996 people, have Hawaiian Telcom DSL internet available to them in the city. The company covers the entire Hilo area. Hawaiian Telcom is a large internet service provider internet service providers in the US, with internet service available in much of Hilo.
Hawaiian Telcom DSL download speeds
Hawaiian Telcom is the slowest when comparing download speeds to all other internet providers in Hilo. Versus other DSL providers in the area, Hawaiian Telcom DSL is the fastest. There are 2 different maximum speeds throughout Hilo. The fastest plan anyone in Hilo can order from Hawaiian Telcom goes up to 25 Mbps, the slowest package only goes up to 10 Mbps, and the city-wide average maximum speed for Hilo customers is up to 12 Mbps.
Show all download speeds
- 16.4% up to 25.0 Mbps
- 83.6% up to 10.0 Mbps
Hawaiian Telcom DSL upload speeds
In Hilo download speeds tend to be faster than than upload speeds for Hawaiian Telcom DSL. Compared to other ISPs, Hawaiian Telcom is the slowest where upload speeds are concerned, and the fastest compared to other Hilo DSL providers. Hawaiian Telcom offers 2 different upload speeds across the city, so your internet plan's upload speed may vary by neighborhood . The fastest upload speed available to anyone from this ISP in Hilo is up to 3.0 Mbps. Some customers have slower plan choices, which only go up to 1.0 Mbps. On average, Hawaiian Telcom customers can get speeds up to 1.3 Mbps.
Show all upload speeds
- 16.4% up to 3.0 Mbps
- 83.6% up to 1.0 Mbps
T-Mobile Home Internet Fixed Wireless in Hilo, HI
T-Mobile Home Internet fixed wireless coverage
About 93.44%, or 41,591 people, have T-Mobile Home Internet fixed wireless internet available to them in the city. The company covers the entire Hilo area. T-Mobile Home Internet is one of the largest internet service providers internet service providers in the US, with internet service available in most of Hilo.
T-Mobile Home Internet fixed wireless download speeds
T-Mobile Home Internet is below average when comparing download speeds to all other internet providers in Hilo. Versus other fixed wireless providers in the area, T-Mobile Home Internet fixed wireless is the fastest. There are 2 different maximum speeds throughout Hilo. The fastest plan anyone in Hilo can order from T-Mobile Home Internet goes up to 100 Mbps, the slowest package only goes up to 25 Mbps, and the city-wide average maximum speed for Hilo customers is up to 74 Mbps.
Show all download speeds
- 64.8% up to 100.0 Mbps
- 35.2% up to 25.0 Mbps
T-Mobile Home Internet fixed wireless upload speeds
In Hilo download speeds tend to be faster than than upload speeds for T-Mobile Home Internet fixed wireless. Compared to other ISPs, T-Mobile Home Internet is below average where upload speeds are concerned, and the fastest compared to other Hilo fixed wireless providers. T-Mobile Home Internet offers 2 different upload speeds across the city, so your internet plan's upload speed may vary by neighborhood . The fastest upload speed available to anyone from this ISP in Hilo is up to 20 Mbps. Some customers have slower plan choices, which only go up to 3.0 Mbps. On average, T-Mobile Home Internet customers can get speeds up to 14 Mbps.
Show all upload speeds
- 64.8% up to 20.0 Mbps
- 35.2% up to 3.0 Mbps
Hilo Internet by Area
This information is most helpful to those looking for homes or considering moving to Hilo or any of the areas nearby.
How does internet in Hilo compare to the rest of Hawaii?
Internet speeds in Hilo are comparable versus the average speeds in Hawaii: 2,641 Mbps in Hawaii versus 2,602 Mbps in the city. The state has similar internet availability compared to the city. Average internet coverage in Hawaii is 94.90% versus 97.65% in Hilo.
What zip codes have widespread internet?
Internet coverage varies by zip code and neighborhood. Some examples in or around Hilo are shown below. You can enter any zip code here to see TV and internet providers by zip code.
What does internet service look like in other cities?
Below are cities nearby and with similar populations. This comparison can be useful if living somewhere with fast internet is important to you.
Nearby Cities
- Wainaku, HI: more internet coverage, faster speeds
- Waiakea, HI: more internet coverage, slower speeds
- Kukui, HI: more internet coverage, faster speeds
- Keaukaha, HI: more internet coverage, slower speeds
- Papaikou, HI: more internet coverage, slower speeds
- Kurtistown, HI: less internet coverage, slower speeds
- Piihonua, HI: more internet coverage, slower speeds
- Pepeekeo, HI: less internet coverage, slower speeds
- Keaau, HI: more internet coverage, faster speeds
- Onomea, HI: less internet coverage, slower speeds
Cities with Similar Populations
- Rohnert Park, CA: less internet coverage, slower speeds
- Morrisville, NC: more internet coverage, faster speeds
- Moses Lake, WA: more internet coverage, slower speeds
- Arlington, WA: more internet coverage, faster speeds
- Navarre, FL: more internet coverage, faster speeds
- Neenah, WI: more internet coverage, faster speeds
- Newbury Park, CA: more internet coverage, faster speeds
- North Atlanta, GA: more internet coverage, faster speeds
- North Tonawanda, NY: more internet coverage, faster speeds
- Northport, AL: more internet coverage, faster speeds