In Gem there are 6 residential internet providers covering 96.59% of the city. The average home can get speeds up to 816 Mbps. Note that we may have a financial relationship with some of the providers below. This does not influence rankings, and helps us provide high-quality detailed information for free.
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6 Internet Service Providers in Gem
Data updated 11/14/2025, based on FCC data from 12/31/2024. This is the most current data available as of .
To avoid wasting your time, providers with less than 1% coverage in Gem are not shown.
Gem Satellite TV & Internet Providers
DISH Satellite TV
DIRECTV Satellite TV
Not sure whether to choose Dish or DIRECTV? For most people most of the time we recommend DISH. But click here to learn more.
Viasat Satellite Internet
Availability maps for all providers in Gem
Using the dropdown below, please select a provider. Green indicates nearly all homes have service, red indicates few homes have service, and blank indicates no service.
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Internet service is available in 96.59% of Gem. Using our interactive availability map, you can compare service areas for different providers, we include fiber, cable, DSL, or fixed wireless internet service for all providers who offer it. You will notice that some providers might be listed multiple times for each service. If you find no providers cover the location you're looking at, you can opt for satellite service. The most widely available provider is Shentel. Now you can call companies in Gem with more confidence that they might be available.
How fast are internet speeds in Gem?
The map below shows maximum internet speeds by area in Gem.
Internet Speed Key
The average Gem home can get up to 816 Mbps on their internet plan. For most people, the fastest download speed in the city is 1,000 Mbps, which 78.41% of residents can get. Some homes and apartments do not have access to these speeds. On the slower end, for example, 18.18% of homes can only purchase plans up to 25 Mbps. See the internet provider details below for info about their speed and coverage in Gem.
Internet speeds tend to be faster in the north parts of Gem, and slower in the south areas of the city.
What type of internet should I choose in Gem?
The fastest internet for you may vary based on where in Gem you live. If speed is your main concern, cable will be the fastest internet in the city.
- Fiber is the fastest internet type for less than 1% of Gem homes.
- Cable is fastest for 78.41% of the city.
- DSL is fastest for less than 1%.
- Fixed wireless is fastest for 18.18%.
- Satellite internet may be the only option for 3.41% of Gem homes.
Internet Market Health in Gem
Internet Competition Key
The map shows how competitive the Gem internet service market is. Areas in green have more alternatives, areas in yellow have a few choices, and areas in red may have only one provider. More competition usually means faster speeds and better prices for you, the customer.
Below are quick facts on internet competition and market health in Gem based on what connections the average home has availabile:
- Average number of internet service providers to a home: 3.3 (unhealthy)
- Average types of service (fiber, cable, DSL, etc): 2.6 (healthy)
- Average providers with broadband (25 Mbps+) speeds: 2.2 (very unhealthy)
Overall, competition is unhealthy.
Gem internet customers have the ability to buy internet service from 1 to 4 different providers, depending on where they live. For different types of service, Gem homes have between 1 and 3 options. The type(s) of service available are fixed wireless, cable, and dsl, though these may vary depending on the region within the city.
When it comes to broadband download speeds faster than 25 Mbps, the situation is worse. Gem internet customers who want faster speeds have between 1 and 3 choices of companies offering speeds up to or over 25 Mbps.
More internet companies with faster speeds means fewer monopolies and better prices for customers. In promoting a free market for internet, Gem needs improvement.
TV & Internet Providers in Depth
Below you'll find which TV and internet providers offer service in Gem, along with details on where in Gem and at what speeds.
Shentel Cable in Gem, WV
Shentel cable coverage
About 78.41%, or 138 people, have Shentel cable internet available to them in the city. The company covers the north, northwest, and southeast Gem area. Shentel is a large internet service provider internet service providers in the US, with internet service available in much of Gem.
Shentel cable download speeds
Shentel is the fastest when comparing download speeds to all other internet providers in Gem. Versus other cable providers in the area, Shentel cable is the fastest. There are no different maximum speeds throughout Gem. The fastest plan anyone in Gem can order from Shentel goes up to 1,000 Mbps, and all Gem customers can get this speed.
Show all download speeds
- 100.0% up to 1,000.0 Mbps
Shentel cable upload speeds
In Gem download speeds tend to be faster than than upload speeds for Shentel cable. Compared to other ISPs, Shentel is the fastest where upload speeds are concerned, and the fastest compared to other Gem cable providers. Shentel offers no different upload speeds across the city. The fastest upload speed available to anyone from this ISP in Gem is up to 35 Mbps, which is available to everyone covered.
Show all upload speeds
- 100.0% up to 35.0 Mbps
Frontier Communications DSL in Gem, WV
Frontier DSL coverage
About 77.84%, or 137 people, have Frontier DSL internet available to them in the city. The company covers the north, northwest, and southeast Gem area. Frontier is one of the largest internet service providers internet service providers in the US, with internet service available in much of Gem.
Frontier Communications DSL download speeds
Frontier is below average when comparing download speeds to all other internet providers in Gem. Versus other DSL providers in the area, Frontier DSL is the fastest. There are 2 different maximum speeds throughout Gem. The fastest plan anyone in Gem can order from Frontier goes up to 115 Mbps, the slowest package only goes up to 10 Mbps, and the city-wide average maximum speed for Gem customers is up to 68 Mbps.
Show all download speeds
- 55.5% up to 115.0 Mbps
- 44.5% up to 10.0 Mbps
Frontier Communications DSL upload speeds
In Gem download speeds tend to be faster than than upload speeds for Frontier DSL. Compared to other ISPs, Frontier is average where upload speeds are concerned, and the fastest compared to other Gem DSL providers. Frontier offers 2 different upload speeds across the city, so your internet plan's upload speed may vary by neighborhood . The fastest upload speed available to anyone from this ISP in Gem is up to 7.0 Mbps. Some customers have slower plan choices, which only go up to 1.0 Mbps. On average, Frontier customers can get speeds up to 4.3 Mbps.
Show all upload speeds
- 55.5% up to 7.0 Mbps
- 44.5% up to 1.0 Mbps
T-Mobile Home Internet Fixed Wireless in Gem, WV
T-Mobile Home Internet fixed wireless coverage
About 93.18%, or 164 people, have T-Mobile Home Internet fixed wireless internet available to them in the city. The company covers the entire Gem area. T-Mobile Home Internet is one of the largest internet service providers internet service providers in the US, with internet service available in most of Gem.
T-Mobile Home Internet fixed wireless download speeds
T-Mobile Home Internet is below average when comparing download speeds to all other internet providers in Gem. Versus other fixed wireless providers in the area, T-Mobile Home Internet fixed wireless is the fastest. There are 2 different maximum speeds throughout Gem. The fastest plan anyone in Gem can order from T-Mobile Home Internet goes up to 100 Mbps, the slowest package only goes up to 25 Mbps, and the city-wide average maximum speed for Gem customers is up to 51 Mbps.
Show all download speeds
- 34.1% up to 100.0 Mbps
- 65.9% up to 25.0 Mbps
T-Mobile Home Internet fixed wireless upload speeds
In Gem download speeds tend to be faster than than upload speeds for T-Mobile Home Internet fixed wireless. Compared to other ISPs, T-Mobile Home Internet is average where upload speeds are concerned, and the fastest compared to other Gem fixed wireless providers. T-Mobile Home Internet offers 2 different upload speeds across the city, so your internet plan's upload speed may vary by neighborhood . The fastest upload speed available to anyone from this ISP in Gem is up to 20 Mbps. Some customers have slower plan choices, which only go up to 3.0 Mbps. On average, T-Mobile Home Internet customers can get speeds up to 8.8 Mbps.
Show all upload speeds
- 34.1% up to 20.0 Mbps
- 65.9% up to 3.0 Mbps
US Cellular Fixed Wireless in Gem, WV
US Cellular fixed wireless coverage
About 65.34%, or 115 people, have US Cellular fixed wireless internet available to them in the city. The company covers the north and northwest Gem area. US Cellular is one of the largest internet service providers internet service providers in the US, with internet service available in much of Gem.
US Cellular fixed wireless download speeds
US Cellular is the slowest when comparing download speeds to all other internet providers in Gem. Versus other fixed wireless providers in the area, US Cellular fixed wireless is the slowest. There are no different maximum speeds throughout Gem. The fastest plan anyone in Gem can order from US Cellular goes up to 10 Mbps, and all Gem customers can get this speed.
Show all download speeds
- 100.0% up to 10.0 Mbps
US Cellular fixed wireless upload speeds
In Gem download speeds tend to be faster than than upload speeds for US Cellular fixed wireless. Compared to other ISPs, US Cellular is the slowest where upload speeds are concerned, and the slowest compared to other Gem fixed wireless providers. US Cellular offers no different upload speeds across the city. The fastest upload speed available to anyone from this ISP in Gem is up to 1.0 Mbps, which is available to everyone covered.
Show all upload speeds
- 100.0% up to 1.0 Mbps
Gem Internet by Area
This information is most helpful to those looking for homes or considering moving to Gem or any of the areas nearby.
How does internet in Gem compare to the rest of West Virginia?
Internet speeds in Gem are much slower versus the average speeds in West Virginia: 3,623 Mbps in West Virginia versus 816 Mbps in the city. The state has similar internet availability compared to the city. Average internet coverage in West Virginia is 97.86% versus 96.59% in Gem.
What zip codes have widespread internet?
Internet coverage varies by zip code and neighborhood. Some examples in or around Gem are shown below. You can enter any zip code here to see TV and internet providers by zip code.
What does internet service look like in other cities?
Below are cities nearby and with similar populations. This comparison can be useful if living somewhere with fast internet is important to you.
Nearby Cities
- Burnsville, WV: less internet coverage, faster speeds
- Copen, WV: less internet coverage, slower speeds
- Lloydsville, WV: more internet coverage, faster speeds
- Heaters, WV: more internet coverage, faster speeds
- Exchange, WV: less internet coverage, slower speeds
- Napier, WV: less internet coverage, slower speeds
- Orlando, WV: less internet coverage, faster speeds
- Stouts Mills, WV: more internet coverage, slower speeds
- Falls Mill, WV: more internet coverage, slower speeds
- Cutlips, WV: less internet coverage, slower speeds
Cities with Similar Populations
- Shuler, AR: less internet coverage, slower speeds
- Huachuca Terrace, AZ: less internet coverage, slower speeds
- Huggins, MO: more internet coverage, slower speeds
- Hull, FL: more internet coverage, faster speeds
- Husband, PA: more internet coverage, faster speeds
- Hustle, VA: more internet coverage, slower speeds
- Shiloh, TN: more internet coverage, faster speeds
- Shipley, IA: more internet coverage, slower speeds
- Short, OK: more internet coverage, faster speeds
- Shortsville, PA: more internet coverage, faster speeds