In 38231 there are 9 residential internet providers covering 99.40% of the zip. The average home can get speeds up to 1,097 Mbps. Note that we may have a financial relationship with some of the providers below. This does not influence rankings, and helps us provide high-quality detailed information for free.
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9 Internet Service Providers in 38231
Data updated 11/14/2025, based on FCC data from 12/31/2024. This is the most current data available as of .
To avoid wasting your time, providers with less than 1% coverage in 38231 are not shown.
38231 Satellite TV & Internet Providers
DISH Satellite TV
DIRECTV Satellite TV
Not sure whether to choose Dish or DIRECTV? For most people most of the time we recommend DISH. But click here to learn more.
Viasat Satellite Internet
Availability maps for all providers in 38231
Using the dropdown below, please select a provider. Green indicates nearly all homes have service, red indicates few homes have service, and blank indicates no service.
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Internet service is available in 99.40% of 38231. Using our interactive availability map, you can compare service areas for different providers, we include fiber, cable, DSL, or fixed wireless internet service for all providers who offer it. You will notice that some providers might be listed multiple times for each service. If you find no providers cover the location you're looking at, you can opt for satellite service. The most widely available provider is TEC. Now you can call companies in 38231 with more confidence that they might be available.
How fast are internet speeds in 38231?
The map below shows maximum internet speeds by area in 38231.
Internet Speed Key
The average 38231 home can get up to 1,097 Mbps on their internet plan. For most people, the fastest download speed in the zip is 2,000 Mbps, which 9.61% of residents can get. Some homes and apartments do not have access to these speeds. On the slower end, for example, 89.79% of homes can only purchase plans up to 1,000 Mbps. See the internet provider details below for info about their speed and coverage in 38231.
Internet speeds tend to be faster in the northwest parts of 38231, and slower in the east areas of the zip.
What type of internet should I choose in 38231?
The fastest internet for you may vary based on where in 38231 you live. If speed is your main concern, fiber will be the fastest internet in the zip.
- Fiber is the fastest internet type for 93.90% of 38231 homes.
- Cable is fastest for 5.50% of the zip.
- DSL is fastest for less than 1%.
- Fixed wireless is fastest for less than 1%.
- Satellite internet may be the only option for less than 1% of 38231 homes.
Internet Market Health in 38231
Internet Competition Key
The map shows how competitive the 38231 internet service market is. Areas in green have more alternatives, areas in yellow have a few choices, and areas in red may have only one provider. More competition usually means faster speeds and better prices for you, the customer.
Below are quick facts on internet competition and market health in 38231 based on what connections the average home has availabile:
- Average number of internet service providers to a home: 4.1 (unhealthy)
- Average types of service (fiber, cable, DSL, etc): 3.3 (very healthy)
- Average providers with broadband (25 Mbps+) speeds: 3.6 (unhealthy)
Overall, competition is unhealthy.
38231 internet customers have the ability to buy internet service from 1 to 6 different providers, depending on where they live. For different types of service, 38231 homes have between 1 and 4 options. The type(s) of service available are fiber, fixed wireless, dsl, and cable, though these may vary depending on the region within the zip.
When it comes to broadband download speeds faster than 25 Mbps, the situation is worse. 38231 internet customers who want faster speeds have between 1 and 5 choices of companies offering speeds up to or over 25 Mbps.
More internet companies with faster speeds means fewer monopolies and better prices for customers. In promoting a free market for internet, 38231 needs improvement.
TV & Internet Providers in Depth
Below you'll find which TV and internet providers offer service in 38231, along with details on where in 38231 and at what speeds.
TEC Fiber in 38231, TN
TEC fiber coverage
About 87.79%, or 1,453 people, have TEC fiber internet available to them in the zip. The company covers the entire 38231 area. TEC is a large internet service provider internet service providers in the US, with internet service available in most of 38231.
TEC fiber download speeds
TEC is above average when comparing download speeds to all other internet providers in 38231. Versus other fiber providers in the area, TEC fiber is one of the slowest. There are no different maximum speeds throughout 38231. The fastest plan anyone in 38231 can order from TEC goes up to 1,000 Mbps, and all 38231 customers can get this speed.
Show all download speeds
- 100.0% up to 1,000.0 Mbps
TEC fiber upload speeds
In 38231 download speeds tend to be equal to than upload speeds for TEC fiber. Compared to other ISPs, TEC is above average where upload speeds are concerned, and below average compared to other 38231 fiber providers. TEC offers no different upload speeds across the zip. The fastest upload speed available to anyone from this ISP in 38231 is up to 1,000 Mbps, which is available to everyone covered.
Show all upload speeds
- 100.0% up to 1,000.0 Mbps
TEC DSL in 38231, TN
TEC DSL coverage
About 81.81%, or 1,354 people, have TEC DSL internet available to them in the zip. The company covers the entire 38231 area. TEC is a large internet service provider internet service providers in the US, with internet service available in much of 38231.
TEC DSL download speeds
TEC is below average when comparing download speeds to all other internet providers in 38231. Versus other DSL providers in the area, TEC DSL is the fastest. There are 3 different maximum speeds throughout 38231. The fastest plan anyone in 38231 can order from TEC goes up to 50 Mbps, the slowest package only goes up to 10 Mbps, and the zip-wide average maximum speed for 38231 customers is up to 29 Mbps.
Show all download speeds
- 44.2% up to 50.0 Mbps
- 10.8% up to 25.0 Mbps
- 45.1% up to 10.0 Mbps
TEC DSL upload speeds
In 38231 download speeds tend to be faster than than upload speeds for TEC DSL. Compared to other ISPs, TEC is below average where upload speeds are concerned, and the fastest compared to other 38231 DSL providers. TEC offers 3 different upload speeds across the zip, so your internet plan's upload speed may vary by neighborhood . The fastest upload speed available to anyone from this ISP in 38231 is up to 5.0 Mbps. Some customers have slower plan choices, which only go up to 1.0 Mbps. On average, TEC customers can get speeds up to 3.0 Mbps.
Show all upload speeds
- 44.2% up to 5.0 Mbps
- 10.8% up to 3.0 Mbps
- 45.1% up to 1.0 Mbps
Spectrum Cable in 38231, TN
Spectrum cable coverage
About 58.07%, or 961 people, have Spectrum cable internet available to them in the zip. The company covers the entire 38231 area. Spectrum is one of the largest internet service providers internet service providers in the US, with internet service available in a majority of 38231.
Spectrum cable download speeds
Spectrum is above average when comparing download speeds to all other internet providers in 38231. Versus other cable providers in the area, Spectrum cable is the fastest. There are no different maximum speeds throughout 38231. The fastest plan anyone in 38231 can order from Spectrum goes up to 1,000 Mbps, and all 38231 customers can get this speed.
Show all download speeds
- 100.0% up to 1,000.0 Mbps
Spectrum cable upload speeds
In 38231 download speeds tend to be faster than than upload speeds for Spectrum cable. Compared to other ISPs, Spectrum is below average where upload speeds are concerned, and the fastest compared to other 38231 cable providers. Spectrum offers no different upload speeds across the zip. The fastest upload speed available to anyone from this ISP in 38231 is up to 35 Mbps, which is available to everyone covered.
Show all upload speeds
- 100.0% up to 35.0 Mbps
WK&T Fiber in 38231, TN
WK&T fiber coverage
About 9.61%, or 159 people, have WK&T fiber internet available to them in the zip. The company covers the northwest and northeast 38231 area. WK&T is a large internet service provider internet service providers in the US, with internet service available in a very small piece of 38231.
WK&T fiber download speeds
WK&T is the fastest when comparing download speeds to all other internet providers in 38231. Versus other fiber providers in the area, WK&T fiber is the fastest. There are no different maximum speeds throughout 38231. The fastest plan anyone in 38231 can order from WK&T goes up to 2,000 Mbps, and all 38231 customers can get this speed.
Show all download speeds
- 100.0% up to 2,000.0 Mbps
WK&T fiber upload speeds
In 38231 download speeds tend to be equal to than upload speeds for WK&T fiber. Compared to other ISPs, WK&T is the fastest where upload speeds are concerned, and the fastest compared to other 38231 fiber providers. WK&T offers no different upload speeds across the zip. The fastest upload speed available to anyone from this ISP in 38231 is up to 2,000 Mbps, which is available to everyone covered.
Show all upload speeds
- 100.0% up to 2,000.0 Mbps
AT&T DSL in 38231, TN
AT&T DSL coverage
About 4.05%, or 67 people, have AT&T DSL internet available to them in the zip. The company covers the east 38231 area. AT&T is one of the largest internet service providers internet service providers in the US, with internet service available in a very small piece of 38231.
AT&T DSL download speeds
AT&T is one of the slowest when comparing download speeds to all other internet providers in 38231. Versus other DSL providers in the area, AT&T DSL is one of the slowest. There are no different maximum speeds throughout 38231. The fastest plan anyone in 38231 can order from AT&T goes up to 10 Mbps, and all 38231 customers can get this speed.
Show all download speeds
- 100.0% up to 10.0 Mbps
AT&T DSL upload speeds
In 38231 download speeds tend to be faster than than upload speeds for AT&T DSL. Compared to other ISPs, AT&T is one of the slowest where upload speeds are concerned, and one of the slowest compared to other 38231 DSL providers. AT&T offers no different upload speeds across the zip. The fastest upload speed available to anyone from this ISP in 38231 is up to 1.0 Mbps, which is available to everyone covered.
Show all upload speeds
- 100.0% up to 1.0 Mbps
EarthLink DSL in 38231, TN
EarthLink DSL coverage
About 4.05%, or 67 people, have EarthLink DSL internet available to them in the zip. The company covers the east 38231 area. EarthLink is one of the largest internet service providers internet service providers in the US, with internet service available in a very small piece of 38231.
EarthLink DSL download speeds
EarthLink is one of the slowest when comparing download speeds to all other internet providers in 38231. Versus other DSL providers in the area, EarthLink DSL is one of the slowest. There are no different maximum speeds throughout 38231. The fastest plan anyone in 38231 can order from EarthLink goes up to 10 Mbps, and all 38231 customers can get this speed.
Show all download speeds
- 100.0% up to 10.0 Mbps
EarthLink DSL upload speeds
In 38231 download speeds tend to be faster than than upload speeds for EarthLink DSL. Compared to other ISPs, EarthLink is one of the slowest where upload speeds are concerned, and one of the slowest compared to other 38231 DSL providers. EarthLink offers no different upload speeds across the zip. The fastest upload speed available to anyone from this ISP in 38231 is up to 1.0 Mbps, which is available to everyone covered.
Show all upload speeds
- 100.0% up to 1.0 Mbps
Spectrum Fiber in 38231, TN
Spectrum fiber coverage
About 2.18%, or 36 people, have Spectrum fiber internet available to them in the zip. The company covers the southeast, northeast, and south 38231 area. Spectrum is one of the largest internet service providers internet service providers in the US, with internet service available in a very small piece of 38231.
Spectrum fiber download speeds
Spectrum is above average when comparing download speeds to all other internet providers in 38231. Versus other fiber providers in the area, Spectrum fiber is one of the slowest. There are no different maximum speeds throughout 38231. The fastest plan anyone in 38231 can order from Spectrum goes up to 1,000 Mbps, and all 38231 customers can get this speed.
Show all download speeds
- 100.0% up to 1,000.0 Mbps
Spectrum fiber upload speeds
In 38231 download speeds tend to be faster than than upload speeds for Spectrum fiber. Compared to other ISPs, Spectrum is below average where upload speeds are concerned, and the slowest compared to other 38231 fiber providers. Spectrum offers 2 different upload speeds across the zip, so your internet plan's upload speed may vary by neighborhood . The fastest upload speed available to anyone from this ISP in 38231 is up to 500 Mbps. Some customers have slower plan choices, which only go up to 35 Mbps. On average, Spectrum customers can get speeds up to 293 Mbps.
Show all upload speeds
- 55.6% up to 500.0 Mbps
- 44.4% up to 35.0 Mbps
T-Mobile Home Internet Fixed Wireless in 38231, TN
T-Mobile Home Internet fixed wireless coverage
About 88.34%, or 1,462 people, have T-Mobile Home Internet fixed wireless internet available to them in the zip. The company covers the entire 38231 area. T-Mobile Home Internet is one of the largest internet service providers internet service providers in the US, with internet service available in most of 38231.
T-Mobile Home Internet fixed wireless download speeds
T-Mobile Home Internet is below average when comparing download speeds to all other internet providers in 38231. Versus other fixed wireless providers in the area, T-Mobile Home Internet fixed wireless is below average. There are 2 different maximum speeds throughout 38231. The fastest plan anyone in 38231 can order from T-Mobile Home Internet goes up to 100 Mbps, the slowest package only goes up to 25 Mbps, and the zip-wide average maximum speed for 38231 customers is up to 71 Mbps.
Show all download speeds
- 61.6% up to 100.0 Mbps
- 38.4% up to 25.0 Mbps
T-Mobile Home Internet fixed wireless upload speeds
In 38231 download speeds tend to be faster than than upload speeds for T-Mobile Home Internet fixed wireless. Compared to other ISPs, T-Mobile Home Internet is below average where upload speeds are concerned, and above average compared to other 38231 fixed wireless providers. T-Mobile Home Internet offers 2 different upload speeds across the zip, so your internet plan's upload speed may vary by neighborhood . The fastest upload speed available to anyone from this ISP in 38231 is up to 20 Mbps. Some customers have slower plan choices, which only go up to 3.0 Mbps. On average, T-Mobile Home Internet customers can get speeds up to 13 Mbps.
Show all upload speeds
- 61.6% up to 20.0 Mbps
- 38.4% up to 3.0 Mbps
Verizon Fixed Wireless in 38231, TN
Verizon fixed wireless coverage
About 56.56%, or 936 people, have Verizon fixed wireless internet available to them in the zip. The company covers the entire 38231 area. Verizon is one of the largest internet service providers internet service providers in the US, with internet service available in a majority of 38231.
Verizon fixed wireless download speeds
Verizon is below average when comparing download speeds to all other internet providers in 38231. Versus other fixed wireless providers in the area, Verizon fixed wireless is the fastest. There are no different maximum speeds throughout 38231. The fastest plan anyone in 38231 can order from Verizon goes up to 300 Mbps, and all 38231 customers can get this speed.
Show all download speeds
- 100.0% up to 300.0 Mbps
Verizon fixed wireless upload speeds
In 38231 download speeds tend to be faster than than upload speeds for Verizon fixed wireless. Compared to other ISPs, Verizon is below average where upload speeds are concerned, and the fastest compared to other 38231 fixed wireless providers. Verizon offers no different upload speeds across the zip. The fastest upload speed available to anyone from this ISP in 38231 is up to 20 Mbps, which is available to everyone covered.
Show all upload speeds
- 100.0% up to 20.0 Mbps
EarthLink Fixed Wireless in 38231, TN
EarthLink fixed wireless coverage
About 6.53%, or 108 people, have EarthLink fixed wireless internet available to them in the zip. The company covers the northeast, southwest, and south 38231 area. EarthLink is one of the largest internet service providers internet service providers in the US, with internet service available in a very small piece of 38231.
EarthLink fixed wireless download speeds
EarthLink is below average when comparing download speeds to all other internet providers in 38231. Versus other fixed wireless providers in the area, EarthLink fixed wireless is one of the slowest. There are 2 different maximum speeds throughout 38231. The fastest plan anyone in 38231 can order from EarthLink goes up to 25 Mbps, the slowest package only goes up to 10 Mbps, and the zip-wide average maximum speed for 38231 customers is up to 24 Mbps.
Show all download speeds
- 90.7% up to 25.0 Mbps
- 9.3% up to 10.0 Mbps
EarthLink fixed wireless upload speeds
In 38231 download speeds tend to be faster than than upload speeds for EarthLink fixed wireless. Compared to other ISPs, EarthLink is below average where upload speeds are concerned, and one of the slowest compared to other 38231 fixed wireless providers. EarthLink offers 2 different upload speeds across the zip, so your internet plan's upload speed may vary by neighborhood . The fastest upload speed available to anyone from this ISP in 38231 is up to 3.0 Mbps. Some customers have slower plan choices, which only go up to 1.0 Mbps. On average, EarthLink customers can get speeds up to 2.8 Mbps.
Show all upload speeds
- 90.7% up to 3.0 Mbps
- 9.3% up to 1.0 Mbps
AT&T Fixed Wireless in 38231, TN
AT&T fixed wireless coverage
About 6.53%, or 108 people, have AT&T fixed wireless internet available to them in the zip. The company covers the northeast, southwest, and south 38231 area. AT&T is one of the largest internet service providers internet service providers in the US, with internet service available in a very small piece of 38231.
AT&T fixed wireless download speeds
AT&T is below average when comparing download speeds to all other internet providers in 38231. Versus other fixed wireless providers in the area, AT&T fixed wireless is one of the slowest. There are 2 different maximum speeds throughout 38231. The fastest plan anyone in 38231 can order from AT&T goes up to 25 Mbps, the slowest package only goes up to 10 Mbps, and the zip-wide average maximum speed for 38231 customers is up to 24 Mbps.
Show all download speeds
- 90.7% up to 25.0 Mbps
- 9.3% up to 10.0 Mbps
AT&T fixed wireless upload speeds
In 38231 download speeds tend to be faster than than upload speeds for AT&T fixed wireless. Compared to other ISPs, AT&T is below average where upload speeds are concerned, and one of the slowest compared to other 38231 fixed wireless providers. AT&T offers 2 different upload speeds across the zip, so your internet plan's upload speed may vary by neighborhood . The fastest upload speed available to anyone from this ISP in 38231 is up to 3.0 Mbps. Some customers have slower plan choices, which only go up to 1.0 Mbps. On average, AT&T customers can get speeds up to 2.8 Mbps.
Show all upload speeds
- 90.7% up to 3.0 Mbps
- 9.3% up to 1.0 Mbps
38231 Internet by Area
This information is most helpful to those looking for homes or considering moving to 38231 or any of the areas nearby.
How does internet in 38231 compare to the rest of Tennessee?
Internet speeds in 38231 are much slower versus the average speeds in Tennessee: 4,747 Mbps in Tennessee versus 1,097 Mbps in the zip. The state has similar internet availability compared to the zip. Average internet coverage in Tennessee is 98.89% versus 99.40% in 38231.
What zip codes have widespread internet?
Internet coverage varies by zip code and neighborhood. Some examples in or around 38231 are shown below. You can enter any zip code here to see TV and internet providers by zip code.
What does internet service look like in other zip codes?
Below are zip codes nearby and with similar populations. This comparison can be useful if living somewhere with fast internet is important to you.
Nearby Zip Codes
- 38201, TN: less internet coverage, slower speeds
- 38236, TN: less internet coverage, slower speeds
- 38242, TN: less internet coverage, slower speeds
- 38229, TN: less internet coverage, faster speeds
- 38224, TN: less internet coverage, faster speeds
- 38225, TN: more internet coverage, faster speeds
- 38256, TN: less internet coverage, faster speeds
- 38221, TN: less internet coverage, faster speeds
- 38230, TN: more internet coverage, faster speeds
- 38255, TN: more internet coverage, faster speeds
Zip Codes with Similar Populations
- 03467, NH: more internet coverage, faster speeds
- 27343, NC: more internet coverage, slower speeds
- 06058, CT: more internet coverage, faster speeds
- 12137, NY: more internet coverage, slower speeds
- 96781, HI: less internet coverage, faster speeds
- 18832, PA: less internet coverage, faster speeds
- 59412, MT: more internet coverage, slower speeds
- 68718, NE: less internet coverage, faster speeds
- 65722, MO: less internet coverage, slower speeds
- 65668, MO: more internet coverage, slower speeds